Leadership

Built by operators who've stood where you stand.

Breadcrumbs wasn't dreamed up in a boardroom. It was built behind the line, over invoices, in the back office after close — by people who've run real restaurants and know exactly what a Tuesday feels like when food cost is creeping and labor is tight.

That's the whole point. Every owner we work with is busy doing the part of this business they love — the food, the room, the people. Breadcrumbs handles the part that quietly eats your week: the numbers. The team below built it because they needed it themselves.

The team

David Backhus, Co-Founder & CEO of Breadcrumbs
Co-Founder & CEO

David Backhus

David is a working restaurateur, not a software guy who read a book about restaurants. As a principal of Take Flight Restaurant Group in Chester Springs, he's opened and operated concepts across the region — from Bloom Southern Kitchen in the historic Eagle Tavern to ventures alongside some of the area's best chefs — and built a reputation on hospitality first.

He also lived the problem Breadcrumbs solves. The hours lost to invoices and spreadsheets, the decisions made on gut instead of numbers because the numbers showed up too late to matter. David started Breadcrumbs to give owners their time back and their margins under control — so the craft, not the cash-flow math, gets your best hours.

"We didn't want to build another dashboard. We wanted a system that understands how a restaurant actually runs — and helps owners see what's coming before it happens."
Why it matters to you

The person who built this has signed your kind of payroll and sweated your kind of food cost. Breadcrumbs is shaped around how owners really work, not how an engineer imagines they do.

Dr. John H. Wilson, Co-Founder of Breadcrumbs
Co-Founder

Dr. John H. Wilson

John brings the discipline of operations and the rigor of the classroom to the table. He's a teaching professor at Drexel University's Charles D. Close School of Entrepreneurship, founder of the consultancy Strategic Collisions International, and has spent more than two decades in the software and services world helping businesses turn the way they're built into the way they profit.

He's also lived the restaurant side, leading operations and leadership development for Take Flight Restaurant Group. That blend — operator, scholar, builder — is why Breadcrumbs turns messy daily data into decisions an owner can actually act on. John holds an MBA from Penn State and a PhD in Organizational Leadership from Regent University.

Why it matters to you

The intelligence behind Breadcrumbs isn't guesswork. It's grounded in real operational and organizational expertise, so the insights you get are ones you can trust and run on.

Stefanie Friedman, Co-Founder of Breadcrumbs
Co-Founder

Stefanie Friedman

Stef ran the numbers where it counts. As financial controller for Take Flight Restaurant Group, she owned the P&L across the group's concepts — and she knows operations like the back of her hand, equally at home on the floor and in the back office. She helped Morgantown Coffee House win the “Best Brunch in PA”, the kind of win that only happens when great service and disciplined numbers pull in the same direction.

That blend of controller's rigor and operator's instinct is exactly what keeps Breadcrumbs honest. Stef can run with the best of them — so she knows precisely which numbers an owner needs in front of them, and which ones are just noise.

Yes, the AI is named after her

The intelligence inside Breadcrumbs is named Stef — because the whole point was to give every owner the operator they wish they had in the back office. As we like to say: everyone needs a Stef in their life.

Why it matters to you

Stef makes sure Breadcrumbs surfaces the numbers that actually drive a decision on a busy shift — the controller's discipline and the operator's instinct, built right into the product.


The short version

Breadcrumbs is restaurant software built by restaurant people. We've made the late-night invoice piles, the guesswork on next week's schedule, and the "where did the margin go" surprises our problem — so they stop being yours.